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Dealer Setup for Auto in Bedford, TX at The Amynta Group

Date Posted: 9/14/2018

Job Snapshot

Job Description

The purpose of the position is to be responsible for carrying out the functions and goals of the Department and objectives of the organization within the guidelines and procedures that have been established by the VP of Administration.  The Agent Dealer Services Representative will serve the agent and dealer base by providing service information, resolving product or service problems and providing general assistance via telephone and email. 



ESSENTIAL DUTIES AND RESPONSIBILITIES:




  • Responsible for setting up of dealers in internal database, tying products, programs and rates.

  • Responsible for following up with clients, when necessary or requested, to get information needed for installation of dealers/programs.

  • Responsible for filing correspondence and other documentation according to the established filing system.  Search for filed information as needed.

  • Communicate with Administration Team and Sales Team for information as necessary.

  • Communicate with legal on agreement discrepancies and follow necessary steps for correction.  Mail out due diligence letters when appropriate.

  • Compose letters for certified mail to cancel dealerships when necessary.

  • Log daily business as process to track progress for management team.

  • Handle phone calls from dealers and agents determining the nature of the request or issue to find resolution. 

  • Department Hours: Monday-Friday; 8a.m. - 5p.m.  Additional time may be required to meet deadlines


Job Requirements


  • High School Diploma

  • Very Detail Oriented

  • Ability to Multi-task

  • Exceptional Organizational skills

  • Excellent problem solving skills

  • Good communication skills, both written and verbal

  • Comfortable with various computer systems/applications

  • Works well in “Team” environment


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