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Claims Processor Auto in Bedford, TX at The Amynta Group

Date Posted: 11/20/2018

Job Snapshot

Job Description

Candidate should have exceptional computer skills. Quick learner with ability to multitask. This person will be handling credit card transactions, check payments, and reviewing repair orders from dealerships and repair facilities. Multiple systems are utilized through our processes.

•         Possess the ability to settle payment disputes with management approval. Resolve escalations within authority limits to insured and claimants.

•         Contact Service centers and customers as required to resolve claims payment disputes

•         Possess strong work ethics, organizational, and time management skills.

•         Experience with claims approvals, authorization processes and extended warranty claim adjudication.

•         Possess above average written and verbal communication skills.

•         Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.

•         Ability to multi-task and change priorities as required to accommodate business needs.

•         Exceptional customer service skills

•         May perform additional duties as assigned by leadership.

•         Answer inbound calls as directed

Job Requirements

•         High School Diploma or GED

•         Minimum one year General Office experience

•         Basic level of proficiency in MS WORD for Windows 6.0 and Excel.

•         Minimum typing 40 wpm

•         10 key by touch

•         Ability to read simple instructions and memos

•         Ability to write simple correspondence

•         Ability to effectively present the information in one on one and small group situations to customers, clients, and other decimals.

•         Ability to apply common sense understanding to carry out instructions furnished in oral, written, or diagram form.

Good organizational, telephone skills and detail oriented

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