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Vehicle Title Service Representative - Non-Receipt in Cockeysville, MD at The Amynta Group

Date Posted: 9/18/2018

Job Snapshot

  • Employee Type:
  • Location:
    10909 McCormick Road
    Cockeysville, MD
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

PDP Group is search for a Title Service Representative - Non-Receipt.   The shift is Mon - Fri 9am to 5:30pm.

Summary:  This position is responsible for handling up to 1000 calls a month.  Must be able to accurately notate accounts of information provided and take appropriate next step actions.    In addition, the Account Representative must be willing to take on extra responsibilities when needed to assist other functions in the title department, including mail processing, VIN validation and release processing.  Training on all aspects of the title area is necessary and on-going in order to provide expert service to clients and timely, accurate account processing. 

Essential Duties and Responsibilities include the following.  Other duties may be assigned. 

•         Review account notepads to determine necessary actions needed

•         Group calls together if possible (Same dealer or same DMV)

•         Contact client by phone or e-mail

•         Provide specific customer service to clients, dealers, or customers as necessary

•         Audit system to ensure that follow-up process is happening correctly

Job Requirements


High school diploma or general education degree (GED)Experience with vehicle titles, DMV’s or auto dealers preferred.  Accurate keyboarding skills.



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