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Direct Sales Supervisor in Bedford, TX at The Amynta Group

Date Posted: 12/16/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Bedford, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    12/16/2018

Job Description

Carries out the functions and goals of the Direct Sales Manager.  The Supervisor is responsible for executing the sales/quality initiatives as developed by the manager by identifying opportunities for improvement and developing Sales Rep’s to meet collective sales goals while effectively ensuring quality of the call center service levels.

Essential Job Functions

 Maintain sales standards established by manager;

 Maintain quality standards established by client;

 Provide guidance to a team of sales representatives;

 Uphold company policies to ensure maximum efficiency;

Communicates necessary business information to the Director or other staff members;

Communicates clear expectations for performance and attendance, and hold agents accountable for delivering;

Contribute to team effort by accomplishing related results as needed;

 Provide coaching, evaluation and assistance to agents regarding performance and work duties while assuring  accomplishment of established Key Performance Indicators;

Other duties may be assigned.

Job Requirements

Requirements

•         High School Diploma or general education degree (GED); Associates Degree helpful;

•         2  years in a supervisory role with successful experience in a sales focused call center;

•         Superior organizational, analytical and time-management skills with strong attention to detail;

•         Basic level of proficiency in Microsoft Word for Windows;

•         Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form;

•         Must be flexible with work schedule (evenings and weekends) as business needs require;

•         Must have good people and interpersonal skills - ability to build effective relationships with all levels of professionals.

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